© 2019 by VoIPco Telecom, LLC


VoIP works just like a regular phone with just one major difference. How the phone service is actually connecting to your business. Instead of using the telephone company's wiring, VoIP connects your phone calls directly to your business using your broadband internet connection. You still hear that familiar dial tone and make your phone calls just like you've done in the past.  The big change is that you don't pay an expensive bill to use the phone company's telephone poles, switching and wiring.


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What is VoIP?

VoIP, or Voice over Internet Protocol, is a new form of digital IP telephone service in which calls are sent and received over the Internet. To utilize Voice over IP, all users need is a high speed Internet connection and a VoIP service provider.


VoIP service providers offer many highly advanced, next generation calling and conferencing features. Often these features are included, and can be real valuable assets every step of the way throughout your specific communication needs. Traditionally, many of the calling features now included with VoIP phone services were exercised by a human being operating a switchboard. Directing call traffic appropriately is vital to the success of any business. With voice over IP solutions, many of them are customizable to put your business at the pinnacle of efficiency and professionalism. Network features are designed to make sure your business never misses a beat – keeping your infrastructure at the tip of your fingers at all times.


How do Voice over IP phones work compared to a “normal” landline phone?

Answer: You won’t even notice a difference. When making a call using your VoIP phone service, you pick up your phone like normal, dial the number you want to reach, your phone connects to the PSTN, and connect using your internet connection instead of a traditional circuit board landline.


Traditional landlines work by transferring analog voice signals over copper wires. While VoIP works by converting analog voice into digital data packets and transmitting it over the internet.


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