Popular VoIPco PBX Features
Call Routing Auto Attendants
Multiple Level Call Attendants
Multiple auto attendants
(For different departments)
Optionally have different auto attendants
for different inbound phone numbers
Built-in conference bridge eliminates the need for third party conferencing systems.
Add extensions, remote offices or users from anywhere in the world.
Transfer a call (blind or attended) to another extension or any phone number.
Music On Hold
Enhanced music on hold. Time-sensitive music on hold, automatic holiday music.
Enhanced music and/or announcementson hold (By department)
Upload your own Music/Marketing on hold or announcements as mp3 or wav file(s).
Voicemail boxes for each user, and for departments, ability to transfer
to an operator or other extensions from within voicemail.
Have voicemail sent to your email account as an attachment, or receive
a TEXT message on your cell phone or pager notifying you of a voicemail
complete with caller ID.
Do Not Disturb
Have calls automatically routed to voicemail, a hunt group, or another
person or phone number.
Instant Reporting & Call detail records
Current charges, Call volume graphs by time of day, month, year or custom dates
Most popular numbers called, number of calls
Most popular numbers called, total minutes
Call traffic by extension
Call traffic for inbound calls by phone number
(Great for tracking marketing dollars)
Conference rooms (secure).
Have single or multiple PIN-protected conference rooms
DISA (Direct Inward System Access)
No answer call forwarding
Busy call forwarding
Incoming call screening
Outgoing call screening
Call waiting indicator
Automatic call delivery
Call routing based on business hours after hours and holiday hours
Forward your calls locally or remotely via VoIPco
Phone or web
Toll-free numbers with instant online reporting
Unlimited voicemail boxes
Automated address directory
3- or 4-digit extension centrex type dialing
DIDs (Direct Inward Dial, have phone numbers
pointed to different extensions)
Caller ID, Optionally receive a text message to your pager or cell with Caller ID and time of the voicemail
Message Waiting Indicator (MWI) and stuttered dial tone
Route calls based on number dialed & Route calls based on Caller ID
Basic privacy manager (Require callers to enter
their phone number if no Caller ID is detected)
Enhanced privacy manager (Require callers to hang up,
activate Caller ID and call you back)
E911 support, compliant with all FCC mandates
Call log, Call timer, Full duplex high-quality speaker phone, Distinctive incoming call treatment, Acoustic echo cancellation,
Background noise suppression, Comfort noise fill, Automatic gain control