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VoIPco Telecom Poised for Growth

December 1, 2015

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VoIPco Telecom's Email and SMS For Contact Center Integration

September 21, 2018

Advanced Contact Features



●Supports unlimited queues

●Skill set routing based on address

●Integrated with ACD queue

●Historical archive in database

●Aging and escalation tracking

●Auto Responder available 



●Increase agent efficiency

●Decrease long distance costs

●Easy reporting & tracking

●Real-time view of aged messages

●Messages not lost or forgotten



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