© 2019 by VoIPco Telecom, LLC

May 7, 2019

VoIPco Telecom UCaas Platform CoreNexa improves the productivity and capabilities for all end users with a powerful Unified Communications Client and fully integrated mobile application, a class-leading omni-channel Contact Center and proven administration platform. By exceeding end users’ expectations, CoreNexaTM will empower you to be more successful th...

January 3, 2019

VoIPco Telecom Leads With CoreNexa CC:

The Product of the Year award spotlights technologies that achieve high standards of excellence and innovation, and are “proven to be among the best communications and technology solutions available on the market,” according to TMC. CoreNexa Contact Center was singled out for its ability to help partners satisfy evolv...

September 21, 2018

Advanced Contact Features

Features:

●Supports unlimited queues

●Skill set routing based on address

●Integrated with ACD queue

●Historical archive in database

●Aging and escalation tracking

●Auto Responder available 

Benefits:

●Increase agent efficiency

●Decrease long distance costs

●Easy reporting & tracking

●Real-time view of aged messages

●Messages not lost or forgo...

August 28, 2018

Features:

●Automated messaging

●Unlimited contacts

●Unlimited campaigns (events)

●Unlimited groups (contacts)

●Do Not Call complaint

●Sophisticated scheduling

○Set & forget

○Dialing windows (time zones)

Benefits:

●Saves time for outbound calls

●Notification of new products

●Increase sales (via announcements)

●Offer VIP status to customers 

July 10, 2018

What You Get:

●Single-agent interface for all types of customer contact

●Voice / Phone (PBX)

●Live Web Chat & Call Back

●Email

●SMS Text

●Social Media

●Interface Configurability

Benefits:

●Easy for agents to learn

●Agents can easily manage multiple forms of contact

●Increased customer engagement through flexible contact channels

●Customizable to your business needs

June 2, 2018

Contact Center is an evolution of call center functionalities. The comprehensive, feature-rich customer engagement solution benefits end users with:

●Modern communication options for the best customer experience

●Efficient and award-winning customer engagement

●Instant information for empowered agents

●Customizability for specific vertical or business needs

Fe...

March 1, 2018

The Modern Office Has Arrived.

The VoIPco Telecom Unified Communications Platform brings US Businesses into a new era of processing and handling telephone calls. The new generation of call routing is here. VoIPco Telecom is leading the industry with providing customers with advanced call routing options without requiring any hardware investment. Stay tuned...

January 2, 2018

VoIPco Telecom

 Contact Center:
The future of customer engagement
• Omni-channel, multimedia customer engagement
capabilities that deliver the most productive
customer interactions
• Live Web Chat, SMS ACD and Broadcast, Email
ACD, Fax/Email integration from third-party services
CoreNexa Account Manager:
The foundation on which everything is built
• 13+ ye...

October 1, 2017

VoIPco Telecom UC Client:

The future of productivity


• Provides users with rich features that improve
efficiency and productivity—audio and video calling,
instant messaging, meetings/video chat, history,
and voicemail


• Eliminates using multiple tools and programs for
communication and collaboration


• Allows users to make and take calls without being
tied...

June 1, 2017

VoIPco Telecom Launches Unified Communication platform. 

Building on our proven foundation, VoIPco Telecom UC Client Platform continues to empower your business's success.

Over the last three years, we’ve invested in the modernization of our platform and the result is more opportunity for you than ever before. Together, our future is bright!

Please reload